Refund policy

Return Policy

We offer a 30-day return policy from the date your order is delivered.

Eligibility for Returns

To qualify for a return:

Items must be unused and in original condition
Items must be returned in original packaging
Return approval must be requested before returning items

Non-Returnable Items
Used or damaged products not caused during shipping
Products missing original parts or packaging

Return Shipping
Customers may be responsible for return shipping costs
Original shipping costs are non-refundable when applicable

Damaged or Incorrect Items

If your order arrives damaged or incorrect:

Contact us within 48 hours of delivery
Provide photos for verification
We will arrange a replacement or refund if approved

Refunds
Refunds are processed within 10 business days after inspection
Refunds are issued to the original payment method

Contact
Email: support@babystrolly.shop
Phone: +1 515-964-2347